The art of communications is exactly that; an art form, and one that deserves to be practiced in multiple mediums as opposed to ignored and addressed only when it is convenient. Being attentive to incoming communications, as well as proactive in order to keep key relationships strong is something that every business owner needs to be able to handle, but what about those times when you want to go a little bit further? Old school communication, meaning a face to face meeting, a physical letter, or an actual phone call, are a lot less glamorous than the slew of digitally based communication technologies that are now available to small business owners, but in a pinch they can show that you are really invested in the health of a relationship that means a lot to your business. A physical thank you note sends a strong positive message. Even more so if it written by hand. The reason is because it is a gesture that implicitly communicates that

  Time is the one resource that can never be replaced once it is used up, so business owners should always be on the lookout for easy ways to save it. One of the biggest time sinks out there is writing and reading emails, especially from people who you would rather not remain in contact with. One technique for managing emails and cutting down the time it takes to sort useful correspondence from junk is adopting a better organized email filtering system that will automatically separate your mail into more easily scanned categories. This will only help when it comes to reading emails that you personally receive, so on the other side of the coin, creating some handy email templates can cut down the hours spent typing up letters in order to respond or reach out to business connections. While you may have to edit your templates before sending them out on a case by case basis, it is still much easier than sitting down to

When you’re running a business, every minute of your day becomes a valuable and finite resource. Conserving your time and using it effectively is at the heart of a strong management ability, so taking a little time to set up more efficient business processes can turn out to be a great investment in the long run. One of the things that most business owners do every day is send and receive emails. While business emails are most often short and to the point, they do still need to retain a polished level of grammar and vocabulary. Writing something that sounds great and gets straight to the point takes time, however, and if you are writing the same kind of emails over and over, you should consider creating an email template that can save you the trouble of crafting these letters from scratch every time. Understand when not to use a template. If you are communicating with a client or business partner, sometimes it’s not a good

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